Another defective Ink cartridge

[mc3000]

Back in January, I reported I had a cyan cartridge that was defective immediately upon installation. I somehow managed to contact  HP at the time  - this was

[personal information removed]

HP sent a replacement The replacement ink cartridge has not been used until nbow but now it is shown as being nearly empty

HP T6M02A

Exp 2022/10/04

I have been using HP 902 cartridges, but the one I was sent by HP was a HP 902XL ?

This is very frustrating. I hardly use this printer, print about 20 pages a year and find I have to spend about $100 per annum just to keep the ink cartridges functioning.

Also, if the cartridges are under warranty, you might want to make it easier to find an option to request a replacement, as the HP support website is a nightmare!!

[Jay_G24]

Hi @mc3000,

I'd like to help!

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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