Anyone know how to change the registered email to my account?

[stacee16494]

Hi does anybody on here know how to change a registered email associated to my account? I can’t find a contact number anywhere to contact anybody! I’ve been in my profile but it doesn’t allow me to change?

[Alden4]

Hi @stacee16494,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

To change the registered email for an HP account, you will need to follow these general steps.

• Visit the HP website: Go to the official HP website (www.hp.com) and navigate to the "My Account" section. Usually, you can find a link to "My Account" in the top-right corner of the webpage.
• Log in to your HP account: If you already have an HP account, click on the "Sign In" or "Log In" button and enter your current email address and password to access your account. If you don't have an account, you'll need to create one before proceeding.
• Access your account settings: Once you are logged in, look for a "Profile" or "Account Settings" option within your account dashboard. This might be located in a dropdown menu or a separate tab.
• Edit your email address: Within the account settings, you should find an option to edit your email address. Click on that option to proceed with changing your registered email.
• Enter new email address: In the provided field, enter the new email address you wish to associate with your HP account. Double-check the email address for accuracy to avoid any issues.
• Verify the new email address: After entering the new email address, you might be required to verify it. This could involve receiving a verification link or a confirmation code sent to the new email address. Follow the instructions provided to complete the verification process.
• Save changes: Once you have successfully verified the new email address, save the changes to update your registered email in your HP account.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support 

[stacee16494]

Hi, thank you for this however I get an error. Please see attached. 

 I just want to update my email as this current email I am using is an old email and will be deleted shortly. The new email when I log into it, doesn’t have my printer or anything attached to it. Looks like a blank profile. 

help please

Thanks

stacey 

[Alden4]

Hi @stacee16494,

Thank you for your response, 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

https://www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance.

Have a great day!

Alden4
HP Support 

[stacee16494]

Hi, there is no way to contact anybody apart from talking to a robot, which does not give me an answer for my query. This is getting ridiculous now. 

I need help to a simple problem. Is there a contact telephone number?

otherwise my old email will be deleted & I will miss all future correspondence including billing. 

Stacey