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‎05-15-2024 01:26 AM - last edited on ‎05-22-2024 10:47 AM by Retired

HP Recommended
Product: HP DeskJet 2620 All-in-One Printer

I brought my HP printer from the UK to Australia in 2023. MY HP account in the UK was for Instant Ink. The black cartridge needed to be replaced in April and I purchased HP black and colour cartridges. Both have been rejected by my printer as not compatible. HP support would not email instructions to reset my printer and wanted remote control over my PC. I declined and was told I would need to buy a new HP printer.

 

 

 

 

 

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1 REPLY 1

‎05-15-2024 02:51 AM

HP Recommended

@tineroo 

 

In Australia, it uses 

  • 65 and 65XL Black
  • 65 and 65XL Tri-color

Please use the following guide to re zone your printer

 

                   https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Printer-purchased-in-a-different-country-ne...


Regards.

BH
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