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‎07-24-2019 02:13 PM

HP Recommended
Product: Deskjet 2622
Operating System: Microsoft Windows 10 (64-bit)

How can I keep HP from automatically sending printed update notices THROUGH MY DESKJET2622 PRINTER? I'm on the free 15 pages per month plan, but my printer periodically (and unbidden) spits out a printed piece of paper announcing that an update has completed. But those totally unnecessary printed notices are counting toward my 15 pages per month, and I don't care whether or not my printer has updated. I looked on the website to see if I could change the settings but found no place where I could do this. i don't want to disable the printer's ability to update online; I just don't want it to print out a paper notice stating that it did so. 

1 REPLY 1

‎07-28-2019 10:17 AM

HP Recommended

@ramjetwooten, Welcome to the HP Support Community!

 

How often does the printer print the update notice page?

Ideally, the updates should happen once in a while and not every month.

The only option is to turn off web services. However, Instant ink will get affected if the Web services are turned off.

If you have a HP Connected account, log in and check the settings. Refer to this document for more info.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

KUMAR0307
I am an HP Employee

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