BILLING HP INSTANT INK

[GFSBrenda]

I had an HP Office Jet 8610e but due to fraud perpetrated on me by FCDC, I lost a lot of money and my Instant Ink account went unpaid. HP locked out my printer on October 3, 2024. I updated my billing information, HP charged me for a month and released the hold on my account, but somehow my print drivers disappeared and I was never able to print on that printer again. I purchased a brand new 8610e and installed it in my home office but it still said it was missing print drivers! I repackaged it and returned it to the store, never having printed a page with it. i bought a HP Office Jet PRO 8610, brand new in the box, with the installation disk and beginner print cartridges. Since this printer is discontinued, I bought it through E Bay, so its not as easily returnable as the 8610e from Staples. AGAIN, I have not printed a single page on any printer since October 3, 2024. NOW, HP has my printers locked out for non-payment. I should not owe anything! They locked out my printer in the first place! Nothing was printed in November, 2024 - February, 2025. They charged me for a month AFTER they locked me out in October! I EVEN UPGRADED MY INTERNET CONNECTION TO KEEP IT CONNECTED!

[Dragon-Fur]

@GFSBrenda 

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