Being charged twice

[lexivee]

 

i had paid the monthly bill, and a few days later, not even a day later, I got charged again and they have recently suspended me for a lost payment problem from the 1st I made literally one day prior. I have bank statements attached that prove I paid the bill.

I just need an answer as to why I would have this problem and if there is any way to get help through chat rather than phone due to some communications issues I have verbally because of my disability.

[Dragon-Fur]

@lexivee 

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Question Resolved / Answered, Click "Accept as Solution"

[Jay_G24 · Accepted solution]

Hi @lexivee,

I'd like to help!

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

Let me know. 

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