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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎08-11-2024 11:50 PM

HP Recommended
Product: HP ENVY 5660 e-All-in-One Printer

I have been billed for several months for instant ink for a printer that no longer works. I am leasing a new hp printer and the instant ink for my old Envy was supposed to be canceled. 

I would like my money back. 

Category:
1 REPLY 1

‎08-13-2024 09:39 AM

HP Recommended

Hi @Liselotte57,

 

Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you.

 

I would need to know a few details regarding your Instant ink account to help you get it sorted. Since the instant ink account details are confidential, please send me the required information via private message. 

 

To locate your account, please provide

 

Your registered email address

Your Instant Ink account ID

Serial number of your printer enrolled in instant ink

Confirm your address,

 

Please click on it. I hope this helps resolve this issue completely, Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say

 

Take care and have a great day ahead!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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