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‎05-17-2022 04:21 PM - last edited on ‎05-17-2022 05:50 PM by Moderator

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I have 2 email addresses and did not know I was being charged for both email address accounts, for one printer and little to no use regularly. Can't seem to get a billing contact so here I am. Help!

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‎05-20-2022 10:40 AM

HP Recommended

Hi @Leahalaine,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you are being charged twice for one printer.

 

Please send us a private message with your Instant Ink account details or you may also respond to the private message I've sent out and I'll help you out, accordingly. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Let me know. 

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