Billing problems with Instant ink over to many page

[sam-c44]

Called HP on this problem several times for several months. I have counted out how many pages i have printed, and they come back with more then double the amount. 

Looking at my print history and they have dates i have not printed any on.. even for a week 

but i'm being charged for 17 pages when i printed 7 in a week. 

they are suppose to be checking my print and call me back in a few days... 

we will see if that happens..

if they keep saying i have printed pages that i did not, then we will cancel this service.

the people on the phone calls have been nice, but NO help. but one guy

[A_Gayathri]

Hi@sam-c44,

Welcome to HP Support Community!

To assist you better, We would need some information related to your Instant Ink Billing problems with over to many page. This information cannot be shared on a public post.

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