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04-05-2022 08:55 PM - last edited on 04-06-2022 06:37 PM by RodrigoB
Why is it so hard to get someone to help me with billing? I was charged too much. I used my plan amount but not all the rollover pages but I was still charged extra. If anyone that actually works for HP can help me I would appreciate it.
04-08-2022 04:02 AM
@Silk80, Welcome to the HP Support Community! I’m here to help.
I understand you have concerns with billing.
To assist you better, I would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.
Hope this helps! Let me know how it goes.
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