Billing

[Ksasthleen]

hello, how are you today? I've spoken to a live agent at HP about the problem of when to take the money off my card each month and still no response to what I'm asking.  I ask for my payment to be taken off each month on the 27th so that my payment will be on time and my printer won't be shut down whenever I want to print a page from my printer. , this has happened more than three times and I'm fed up.  I'm no longer working due to health issues but I do use my printer, not every day or every month but I still use my printer. I want to pay my bill on the 27th of January 27, 2025. I want to be able to print from my printer without interruption. What do I need to do? If I need to buy my ink instead of going through  Instant Ink , then that's what I would do .

Sincerely , Kathleen Ford

[Irfan_06]

Hi @Ksasthleen,

Welcome to HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are looking for help with billing cycle change for your instant ink account.

We appreciate your understanding and patience.

I've sent you a private message with the instructions to get in touch with the HP instant ink support to assist you further. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support