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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎08-03-2026 09:22 PM

HP Recommended
Product: HP OfficeJet Pro 8128e All-in-One
Operating System: Microsoft Windows 11

Black cartridge shows half full but will not print.  I need a replacement asap.

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1 REPLY 1

‎08-04-2026 03:48 AM

HP Recommended

Hi, @PacNav, Welcome to the HP Support.

 

I will be more than happy to help you. while I am an HP employee, the views expressed here are my own and may not necessarily reflect the views of HP. By sharing relevant video links, I aim to provide clear, practical guidance in an easy-to-follow format. These tailored video resources are designed to address queries more effectively and enhance understanding. I hope you find them helpful as well.

 

Here are the links which will help you to resolve the issue: 

 

Fix 'Print System Problem,' 'Problem with Ink System' errors | HP OfficeJet printers | HP Support

 

https://support.hp.com/us-en/document/ish_2453821-1839525-16

 

How to fix 'Incompatible Cartridge' and other errors for HP Instant Ink cartridges | HP Support

 

How to print with only black ink in Windows 11 | HP Printers | HP Support

 

How to fix an HP printer that only prints in color ink | HP Printers| HP Support

 

Do keep me posted. 

  

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

RITA_R2

HP Support 

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