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OldGit4
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Black ink error. Latest software confirmed. Replaced and cleaned. Unable to use printer

HP Envy Photo 6234
macOS 10.12 Sierra

Black cartridge repeated error. Clean, replaced and latest software confirmed. Still error. What to do?

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HP Support Agent
HP Support Agent
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HP Recommended

Black ink error. Latest software confirmed. Replaced and cleaned. Unable to use printer

@OldGit4, Welcome to HP Support Community!

 

If you have already performed all the steps from the document HP ENVY 6200 Printers - Black or Color Ink Not Printing, Other Print Quality Issues and still facing issues, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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