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Black ink will not print

HP Recommended
HP 3520

I have an (old) HP 3520 printer.

The black ink doesn't work. I tried all the cleaning etc and even bought a new cartridge, but no result.

Suggestions?

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HP Support Agent
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Message 2 of 2
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HP Recommended

@weepe, Welcome to HP Support Community!

 

I appreciate your efforts in trying to resolve the issue.

 

If you have already performed the steps from the document Black Ink Not Printing, Other Print Quality Issues, and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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