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Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Blocking my printing
08-29-2019 05:39 PM

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My printer will not print, its stating I need to go to HP Instant Ink.com
08-29-2019 05:40 PM

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What can I do to get my printer to start printing.
09-01-2019 11:12 AM

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@BarrySherman, Welcome to the HP Support Community!
- Is the printer enrolled to Instant ink program from HP?
- Are you using HP Instant ink cartridges in the printer?
- Have you tried using regular ink cartridges and check if it prints?
As the issue is related to Instant ink cartridges, I need more information to help you out.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
09-02-2019 12:45 PM

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09-03-2019 08:24 AM

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ModelHP Officejet Pro 8620 e‑All‑in‑One Printer
I am enrolled in insta ink program
i can print a stand alone copy.
i have to click ok on the printer message telling me i'm not connected to insta ink connection. Once i do the print job will start. This happens for every print job. Pretty annoying when you are not standing at the printer.
09-03-2019 08:59 AM

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As the issue is related to Instant ink cartridges, I need more information to help you out.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Keep me posted.
KUMAR0307
I am an HP Employee

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