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‎08-26-2023 12:04 AM - last edited on ‎08-26-2023 08:37 AM by Retired

HP Recommended

Purchased 'Open Box' Envy Inspire 7900 All In One Printer. . I used it for six months just fine, then it refused to print until I signed up for the ink subscription. I was glad to do so, but when I went to connect the printer to the ink subscription, it tells me I cannot use this printer because it's registered to someone else. I don't know who that is. how do I fix this? 

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‎08-27-2023 12:32 PM

HP Recommended

Hi @HeatherSoldIt 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issue.

 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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