Broke SETUP Cartridge - Can’t initialize printer

[peakvincent]

I broke one of the setup cartridges while trying to install, and get an error saying there is an issue connecting to the cartridge. When I switched to a new cartridge, I get an error that I must use the setup cartridge. Is there a way to bypass this for the Envy 6455?

[Jay_G24]

Hi @peakvincent,

I'd like to help!

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the support private message icon on the upper right corner of your HP Support community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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