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Featured blog article:

Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎10-13-2026 11:46 AM

HP Recommended
Product: HP OfficeJet Pro 8125e All-in-One Printer

I made the mistake of purchasing an HP printer for my home office with the idea of convenance of having the instant ink sent. I kept running out of Ink so I would drive the 15 miles to purchase my ink where I purchased the printer from Staples in Pleasant Hill.  My purchase of the HP Ink at the store shut down the Instant Ink tracking of my activities for HP. HP Has shut off my ability to get my work done because I would not renew their Instant Ink that would not deliver. This morning a called staples to return the printer, it is past 30 days old so they will not exchange or refund event though I purchased the HP Ink from them. What has happened to HP's integrity.

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1 REPLY 1

‎10-13-2026 11:56 AM

HP Recommended

I believe that you have to factory reset the printer to use non-instant ink cartridges.

 

Did you do that?

 

My printer stopped printing after I cancelled HP – Q&A – Best Buy

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