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10-06-2022 07:28 AM - last edited on 10-06-2022 08:38 AM by MarcusC
I have tried for years to cancel my subscription. HP makes it difficult to do so and they keep your account info. This service sucks. Never received ANY ink and have been paying for years. Quit ripping off consumers!
10-07-2022 03:27 AM
Hi @IL11,
Welcome to the HP Support Community.
I understand that you want to cancel your account. I'd like to help!
In this scenario, I would need to know a few details regarding your Instant ink account to help you get the ink cartridges sorted.
Since the instant ink account details are confidential, please send me the required information via private message.
I am sending you a private message with the information required. Please check the mailbox icon at the top-right corner of this screen.
Please check your Private message icon on the upper right corner of your HP Forums profile,
Next, to your profile Name, you should see a little blue envelope, please click on it.
I hope this helps resolve this issue completely,
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