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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I am looking to replace my HP Deskjet 2710e with the same model as the paper feed is stuck/broken.

It says in order to register a new printer with Instant Ink cartridge it takes 7 -10 days. I cannot wait that 

long as I have a busy home office. 

Is there anyway that I can pre order the instant ink before I buy the printer or can I still use the older printer while waiting for the Instant Ink for the new printer to come.

Thanks x

 

1 REPLY 1
HP Recommended

@Vivienkenley 

 

Welcome to the HP Community --

 


@Vivienkenley wrote:

I am looking to replace my HP DeskJet 2710e with the same model as the paper feed is stuck/broken.

 

It says in order to register a new printer with Instant Ink cartridge it takes 7 -10 days.

I cannot wait that long as I have a busy home office. 

 

Is there anyway that I can pre order the instant ink before I buy the printer

or

can I still use the older printer while waiting for the Instant Ink for the new printer to come.

 

Thanks x

 


 

If your printer is physically broken, then no -- you cannot use that device.

 

Troubleshooting - Possible Solutions - Video

Fix Paper Jam on the HP DeskJet 2700, Plus 4100, Ultra 4800 Printer Series

 

-------------------------------------------------------------

 

I'm not aware that you can purchase a subscription for hardware you do not have.

 

The Instant Ink subscription -- whether such will be moved from an existing account or whether the subscription is new -- is tied to the physical printer. 

 

This just means you must have an eligible printer in your possession to subscribe to the service.

 

Depending on your situation, you might purchase your new printer and purchase enough ink supplies to use while you wait for the account to be moved and the ink kit to arrive for the new printer.

 

True, the point of having a subscription is to not purchase your own ink.

 

It might be faster that you contact Instant Ink Support directly.

 

 HP Instant Ink Support - Website 

Next,

 Instant Ink Account Management

 Topic • Replace an enrolled printer

 

What if?

 

Can't stand it?

Want to skip additional information and self-help options?

Want to complain, explain, express your opinion, ask for help?

Scroll down to "Your Faster option"

 

----------------------------------------------------------------------------------------------

What to do?

 

Contact Instant Ink Support --

Ask about current promotions and / or any issues you have now.

 

OR

 

Wait in the Community for an agent to find and respond to your question(s).

 

================================================

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

Review >>>  How Instant Ink works

 

 -- No Joy? 

 

Review - Self Help and Contact Information 

 HP Instant Ink Support Website 

 

Instant Ink Website - Information and Contract Enrollment

  HP Instant Ink - Website > Support, Enroll, FAQ  --

Click the Flag to change to your region

 

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

 

Comments, questions, objections, or need information not found online?

 

Your faster option

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

  • Where available as an option, the phone number will display when the office is open for business.
  • Check to see when to call.
  • Wait times can be long.

 

OR

 

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

 

When necessary, Agents can access private information.

 

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

 

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2710e All-in-One Printer  

 

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.