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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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‎10-05-2022 08:21 AM - last edited on ‎10-05-2022 08:56 AM by

HP Recommended
Product: HP ENVY Pro 6452 All-in-One Printer
Operating System: Other

printer ish 2.PNGPRINTER ISH.PNGbeen facing this issue... what do i need to do in other to format the old accounts.

The owner sold it to me and I cant reach him anymore for months.

1 REPLY 1

‎10-06-2022 09:03 AM

HP Recommended

Hi @Razhfad,

 

Welcome to the HP Support Community

 

I understand you are facing an Instant Ink issue with your HP Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

To answer your question: The printer needs to be deleted from the old Instant Ink customer, so you can re-enroll it on your account. As you mentioned you are not able to reach him, then I have sent out a private message to assist you with the next course of action. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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