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‎01-06-2023 07:26 PM - last edited on ‎01-07-2023 09:55 AM by Retired

HP Recommended
Product: HP DeskJet 2722 All-in-One Printer

I recently upgraded to a HP 2700 series from a HP 2600 series printer. I am not able to enroll this printer in Instant Ink and continue to get error messages when attempting to in HP Smart app. When I first got this printer, I used the old ink cartridges from my HP 2600 series printer to set up the new printer and was shown an error message.

 

I'm wondering if by me installing those old ink cartridges, that were linked to the old computer, did it disable my new printer from being able to be enrolled in Instant Ink.  If anyone can help solve this mystery, please assist.

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1 person had the same question
1 REPLY 1

‎01-06-2023 07:51 PM

HP Recommended

@lakimo80 

 

Their specs (series 2700):

 

           https://support.hp.com/au-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/product-info

 

I can't find Instant Ink option on their specs.

 

Regards.

BH
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