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- Can't Enroll New Printer in Instant Ink

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01-06-2023
07:26 PM
- last edited on
01-07-2023
09:55 AM
by
Ric_ob
I recently upgraded to a HP 2700 series from a HP 2600 series printer. I am not able to enroll this printer in Instant Ink and continue to get error messages when attempting to in HP Smart app. When I first got this printer, I used the old ink cartridges from my HP 2600 series printer to set up the new printer and was shown an error message.
I'm wondering if by me installing those old ink cartridges, that were linked to the old computer, did it disable my new printer from being able to be enrolled in Instant Ink. If anyone can help solve this mystery, please assist.
01-06-2023 07:51 PM
Their specs (series 2700):
https://support.hp.com/au-en/product/hp-deskjet-2700-all-in-one-printer-series/29378157/product-info
I can't find Instant Ink option on their specs.
Regards.
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