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05-18-2022 10:45 AM
Attempted to log into my Instant Ink account, but could not. Always telling me HP account not found. Tried to contact support yesterday via whats app as i was working. No help what so ever, person i was talking to took 4 hrs to reply and didnt offer any solution or update. I messaged again this morning and 7 hrs later still no reply.
Had to create a new account to post here. Still need help to log into my original account.
05-19-2022 11:14 AM
Welcome to the HP Support Community.
Let's remove and add web services:
Remove Web Services To remove Web Services, complete the following steps: 1. Open the embedded web server (EWS). 2. Click the Web Services tab, and then click Remove Web Services in the Web Services Settings section. 3. Click Remove Web Services. 4. Click Yes to remove Web Services from your printer.
To open the embedded web server through a network (EWS) 1. Find out the IP address or hostname of the printer by pressing the Information button ( ) to print an Information page. NOTE: The printer must be on a network and must have an IP address. 2. In a supported web browser on your computer, type the IP address or hostname assigned to the printer. For example, if the IP address is 184.108.40.206, type the following address into the web browser: http://220.127.116.11.
Let me know if this helps.
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