Can't update my billing method

[JB1956P]

Can't update my billing method tried multiple times 

[Pallipurath]

Hi @JB1956P 

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you are having trouble updating your billing method on your HP account, you can try the following steps to resolve the issue:

Update your payment information

Change the payment type, card number, and expiration date on your account page.

• Direct Debit can be used in some countries/regions. Your financial institution may require you to re-enter your IBAN number periodically, even if your account has the correct number.
• Sign in to your HP Instant Ink account
• If you have more than one email address, make sure you are using the address associated with your Instant Ink account.
• If the Instant Ink account page does not load, make sure you are using Google Chrome, Safari, or Microsoft Edge. Try refreshing the browser window.
• Click Account in the left menu, then Billing or Shipping & Billing. If you do not see a navigation menu on the left side of the page, click the menu icon at the top left.
• Click Manage your payment method. If you have a Business account, expand the section for your current billing method, click Update Payment, and then Business.
• Select a payment method, and then enter all payment information:
• Credit/debit cards: enter card number, CVV, and expiration date, even if only the expiration date has changed.
• Direct Debit: re-enter your IBAN number, even if it has not changed. Confirm other payment details.
• PayPal: follow the on-screen instructions to link your PayPal account. Home users cannot use PayPal during initial printer setup, but may switch to it later.
• If your account was suspended, HP retries the charge after you update your payment method. It can take up to 30 minutes to resume printing.
• For persistent payment errors, contact your card provider. New security measures may require you to validate subscription charges with your provider.

Follow the link for detailed steps https://www.youtube.com/watch?v=ht_jVTz4x0c 

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!