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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Can’t update payment details on hp instant ink as no options.

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No option to update payment details. I log in and select settings from the drop down and can only view basic account info.


i can’t print anything and it is driving me mental as so not user friendly.


please help !

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@RJ12345, Welcome to the HP Support Community!


Apologies for the inconvenience caused. Kindly refer to this document to know how to update the payment details on your HP Instant Ink account.

Also, you may try using different browsers like Google Chrome or Firefox.


Let me know how this goes.


If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I am an HP Employee

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