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‎09-25-2022 01:17 PM

HP Recommended
Product: HP DeskJet 2710 All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

I am trying to get back my HP instant ink plan but it says it's suspended and it keeps asking me to update my payment method. When I try to do that it takes 1 RON from my bank account but it still says it's suspended and I can't use the printer.

Category:
3 people had the same question
1 REPLY 1

‎09-30-2022 11:11 AM

HP Recommended

@Gusky

 

Welcome to the HP support community.

 

I understand that you want to update the payment method, I am glad to assist you.

 

Follow these steps to change the payment method on your HP Instant Ink account.

  • A separate monthly plan fee is charged to your credit or debit card for each additional printer.
  • NOTE: PayPal can be used for payments, but not during initial printer setup.
  • Sign into your Instant Ink account .
  • Open Account in the left menu.
  • Click Billing > Change Payment Method. Make sure postal codes are in the correct format.

Refer to this HP document for further assistance:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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