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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Apps, Services & Software
- HP Instant Ink
- Can’t update payment
Create an account on the HP Community to personalize your profile and ask a question
01-21-2023 05:45 PM
I have an hp deskjet 2700
i need to update my payment for instant ink.
I looked and tried the suggested link but I don’t get the My account page as shown in the response.
I never see a change of payment button
I know I’m at fault but I have no idea how to fix it.
is there a real person I can actually talk to to walk me through it.
Im out of ink so I can’t print any code which was mentioned.
I might as well junk the printer if I’m unable to print
01-24-2023 09:42 AM
@Coachwkm
Welcome to the HP support community,
I understand that you want to update the payment information, I am glad to assist you.
This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.
Please check the mailbox icon at the top-right corner of this screen.
I hope this helps resolve this issue completely.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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