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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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HP Recommended
HP DeskJet 2755e All-in-One Printer

I have been fighting for hours to update my payment method and it keeps running me around in circles. I’m REALLY disappointed in the inability of the website to allow me to do a simple task. Is there a way that I can just delete the instant ink bs go uptown and buy ink so that I can use my ($&@( printer 

1 REPLY 1
HP Recommended

@Mustangdart 

 

First, please read our public service announcement -

 

Welcome to the HP English Community --

 

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<< Warning - Read >>

 

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

 

HP Support does not use Community "Tags"

 

HP Support does not free post support phone numbers on nor does HP Support free post Chat links.

 

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Do not trust "support numbers" that show up in Tags

Do not wander around on the Internet looking for HP help.

There be vermin afoot.

 

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Thieves love to grab up private bits that are posted for all to see

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Reminder for those reading --

The Instant Ink Subscription Service contract is OPTIONAL.

AND

Please do Read about the service before enrolling.

 

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What to do?

 

Contact Instant Ink Support --

Ask about current promotions and / or any issues you have now.

 

OR

 

Wait here for an agent to find and respond to your question(s).

 

------------------------------------------------------------------------------------

 

Details / Information / How-to / Contact

 

NOTE

If you wish to skip the how-to, details, including important service contract and cancellation information, scroll down to "Your faster option".

 

----------------------------------------------------------------

 

You should be able to update your payment method, of course.

The way it should work --

 HP Instant Ink Support - Website

Select box "Your Instant Ink Account"

First two sections on the right --

Manage my Instant Ink account

Billing

 

What if?

 

If you have problems or questions,

Contact Instant Ink Support

 

----------------------------------------------------

Done with that

 

Yes, you can cancel the contract -

There are rules and responsibilities that govern the contract, including cancellation.

 

If you have problems, contact Instant Ink Support in your region when the support offices are open.

 

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 

 >>> Open and read >>>  Cancel your account

 

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

 

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

 

What if?

  HP Instant Ink - Stopping a cancellation

 

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

 

================================================

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

HP Instant Ink Support Website / Documents / Cancel & Contact Information

 

Review >>>  How Instant Ink works

 

 -- No Joy? 

 

Review >>  HP Instant Ink Support - Website and / or the Instant Ink Website –  HP Instant Ink - Website > Support, Enroll, FAQ  -- Click the Flag to change to your region

 

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

 

Comments, questions, objections, or need information not found online?

 

Your faster option

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

Reminder

Where available as an option, the phone number will display when the office is open for business.

Check to see when to call.

 

OR

 

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

 

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP DeskJet 2755e All-in-One Printer  

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.