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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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My question is.  

If I cancel my 6 month free trial HP Instant Ink subscription but still using the test cartridge that came with the printer,  my printer would be able to print even if my test cartridge still have a lot of ink?

I also received an instant Ink cartridge, but it's still unboxed, because I continued printing with my cartridge that came with the printer.

Thanks

1 REPLY 1
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@v_filip 

 

Welcome to the HP Community --

 

If the Trial service is cancelled, the test cartridge will stop working.

What?  The cartridge has been made part of the Instant Ink Service.

 

Subscription cartridges, including those cartridges activated and made part of the Instant Ink Service, will stop working when the contract is cancelled.

 

Subscription cartridges, including all current cartridges used with the service and any new un-used cartridges, only work with an active contract - this includes Trial or Paid plan.

 

Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

 

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Contact the team at  HP Instant Ink Support during business days and hours available in your region.

 

OR

 

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When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

 

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