Cancel subu

[Marla07]

I don’t understand why I am being charged for pages. All I want is the automatic refill. I would like to cancel my ink subscription. I will buy my cartridges myself like I was doing before. 

[Dragon-Fur]

@Marla07 

Welcome to the HP Community --

The subscription might not work the way you believe.

Yes, you can cancel the contract.

Please read the How-to-cancel instructions.

Scroll down to: How to Cancel and Instant Ink Support Contact details

--- Important Information for those reading ---

Review >>>  How Instant Ink works

HP Instant Ink is an optional Print-by-Page subscription service for which you are charged a monthly fee for a set number of printed pages.  (Each side of the paper is counted as a separate Page.)

While there is no additional charge for the ink, the service is not free and does charge each month.

IMPORTANT -- Ink is supplied only with an active subscription -

After the service is terminated by you or HP, all subscription ink cartridges stop working and must (should) be returned to HP.

Selecting the right number of pages for your plan is important.

==================

When is ink sent?

The way it is supposed to work:

Ink is sent after the printer notifies the service that supplies are depleted and an ink shipment is needed.

 HP Instant Ink – Where is my ink? 

 Where is my ink or toner?

If you are in need of ink, that is, your ink supplies are exhausted,

and

If there is not a shipment pending (in the process of being sent),

OR

If you have questions, concerns, or simply wish to discuss your subscription,

Please contact Instant Ink Support !

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How to Cancel and Instant Ink Support Contact details

Want to skip the "how-to" information?

Scroll down to "Your faster option"

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Instant Ink - Cancellation

It is important that you understand the Instant Ink cancellation / termination process and your responsibilities.

 >>> Open and read >>>  Cancel your account

Review >>> HP Instant Ink - Cancel Your HP Instant Ink Service

Section Cancel your account

Video – Cancel HP Instant Ink

 How to unsubscribe or cancel HP Instant Ink subscription

What if?

  HP Instant Ink - Stopping a cancellation

  Why am I unable to print with HP Instant Ink cartridges?

 Enrolled and Not Enrolled – Ink cartridges

 How do I fix cartridge errors associated with printer enrollment?

Recycle HP Instant Ink Cartridges / Subscription Cartridges

 HP Instant Ink - Recycle HP Instant Ink Cartridges

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Instant Ink >> Details / How-to / Articles / >>>> Contact Information <<<<

Review >>>  How Instant Ink works

 -- No Joy? 

Review >>  HP Instant Ink Support Website 

Instant Ink Website –  HP Instant Ink - Website > Support, Enroll, FAQ  --

Click the Flag to change to your region

Remember to check at the bottom of the page(s) you visit for "Flag" (Country / Region) and other important information that designates the page as an HP website.

Comments, questions, objections, or need information not found online?

Your faster option

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

OR

Contact the team at  HP Instant Ink Support during business days and hours available in your region.

Reminder

• Where available as an option, the phone number will display when the office is open for business.
• Check to see when to call.
• Wait times can be long.

OR

Choose to continue to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not faster – our HP Community is not  HP Instant Ink support  – Waiting generally works.

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"