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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I need help to cancel my plan on my account in order to delete it. I’ve waited on hold for 40 minutes with no answer, I’ve tried deleting my account but it says I need to cancel this instant ink plan, and I clicked on canceling plan but there is a error every time I try. Please help on what to do this company is terrible with its customer service. 

1 REPLY 1
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Hi @chris774,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

To cancel your HP Instant Ink plan, follow these steps.

 

  1. Go to the HP Instant Ink website and sign in to your account.
  2. Click on the "Account" icon in the top right corner of the screen.
  3. Select "My Plan" from the dropdown menu.
  4. Scroll down and click on "Cancel Enrollment" or "Cancel My Plan."
  5. Follow the prompts to confirm the cancellation.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

I am an HP Employee.
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