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‎03-20-2023 08:12 PM

HP Recommended

I need help to cancel my plan on my account in order to delete it. I’ve waited on hold for 40 minutes with no answer, I’ve tried deleting my account but it says I need to cancel this instant ink plan, and I clicked on canceling plan but there is a error every time I try. Please help on what to do this company is terrible with its customer service. 

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1 REPLY 1

‎03-22-2023 07:30 PM

HP Recommended

Hi @chris774,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

To cancel your HP Instant Ink plan, follow these steps.

 

  1. Go to the HP Instant Ink website and sign in to your account.
  2. Click on the "Account" icon in the top right corner of the screen.
  3. Select "My Plan" from the dropdown menu.
  4. Scroll down and click on "Cancel Enrollment" or "Cancel My Plan."
  5. Follow the prompts to confirm the cancellation.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

I am an HP Employee.
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