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So I cancelled my all-in plan effective last week and I still get charged for next month's fee, then I can't seem to find the support to call and clarify the charges.

1 REPLY 1
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@aa21131 

 

Welcome to the HP Community --

 


@aa21131 wrote:

So I cancelled my all-in plan effective last week and I still get charged for next month's fee, then I can't seem to find the support to call and clarify the charges.


 

Open Website 

HP All-In Plan - Printer / Ink / Support

 

Details and contact information are included.

 

What is the HP All-In Plan?

 

The HP All-In Plan is a convenient, stress-free printing subscription that delivers all of your printing needs for one low monthly payment. The subscription includes a brand-new printer, automatic ink delivery, an option to add automatic paper delivery, along with 24/7 live support by phone or chat to keep your printer running like new. If we ever find an issue that we can’t solve by phone or chat, we will send you a replacement the next business day at no additional cost. The best part? It's risk free—try for 30 days with no upfront costs and no commitments.

 

-- Details / Contact Information –

 

 -- Open the website --

 HP All-In Plan - Printer / Ink / Support

 

At this writing, some form of the following should work.

 

Tap FAQ on the ribbon of the main website

Next,

Scroll down to the end of the FAQs and select View all FAQs

 

Tapping View all FAQs Opens web page HP All-In Plan FAQs

 

Next,

Tap “See all FAQs

OR

Scroll down and tap “FAQ

OR

Scroll down to “FAQs

 

Next,

Select tab “Getting Help

And open question(s)

  • What happens if I have trouble printing?
  • How do I contact Support?

and / or

Additional Questions?  Help to subscribe?

Scroll down again to Blue “bars”

  • Find the current phone support in (blue) section “Still have questions?

 

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Real people who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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