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- Apps, Services & Software
- HP Instant Ink
- Cancelling Instant Ink and returning cartrridges
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04-09-2019 05:46 AM - last edited on 07-02-2019 04:03 AM by NitM
I am cancelling my Instant Ink subscription and just received the Return Envelopes, however, the instructions on the envelope says to only return Empty cartridges.
My question is this: Can I keep using the Instant Ink cartriges until they are empty or should I just go ahead and return the non-empty cartridges since my subscription will no longer be active?
Thanks
Solved! Go to Solution.
Accepted Solutions
04-09-2019 11:11 AM
Hey there! @chall3809,
HP Instant Ink cartridges do not work after the instant ink cancellation, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.
If you do not have the postage-paid envelope provided by HP, go to Recycling HP Instant Ink Cartridges to order an envelope.*
Refer the image attached below to know more information.
Refer this article to know more information instant ink cancellation. Click Here
Hope this answers your query!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
04-09-2019 11:11 AM
Hey there! @chall3809,
HP Instant Ink cartridges do not work after the instant ink cancellation, and you are required to return them to HP. To continue printing after your billing cycle ends, make sure you have standard replacement ink cartridges ready to use in your printer.
If you do not have the postage-paid envelope provided by HP, go to Recycling HP Instant Ink Cartridges to order an envelope.*
Refer the image attached below to know more information.
Refer this article to know more information instant ink cancellation. Click Here
Hope this answers your query!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
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