Cancelling Instant Ink

[bsmith1251]

I need to cancel instant ink, and the instant ink site won't let me.

What's the path to take in doing this?

[Dragon-Fur]

@bsmith1251 

Welcome to the HP User Community.

It does look like you should be able to cancel the subscription through your Instant Ink Account.

OK...

Options

Wait here for an agent to find and respond to your request for help

OR

Contact Instant Ink Support

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How does it work?   Details / Plans / Cancel Information

Instant Ink Support Website

HP Instant Ink - Support, Information, Enroll, FAQ, Terms of Service / Contract

Not your home site?  Click the Flag to change to your region.

Check through the FAQ OR FAQ - Show More section(s) – several subjects are included

 Enrolled in Instant Ink?  >> Check for Support contact options in your Instant Ink Account.

AND / OR

Instant Ink Support >> HP Instant Ink Support   

NOTE >>  Select Your Region // Hours as listed at the site.

The Instant Ink Website might provide the phone contact number on the front page of the site.  Look just beneath the large graphic at the top of the site.

AND / OR

Read your Terms of Service Contract

The Terms of Service contract includes contact information, usually in the very first section.

For example,

 Instant Ink - Terms of Service - USA

Cancel your Subscription / How-to and Information

READ HP Instant Ink - Cancel Your HP Instant Ink Service

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"

[saiwong]

I looked at the Instant Ink account website and you can use the following:

My Account->Account Settings->Cancel my HP Instant Ink Subscription

[Dragon-Fur]

@saiwong 

True - this option is listed as a method that should work.

Cancel your Subscription / How-to and Information

READ HP Instant Ink - Cancel Your HP Instant Ink Service

Section:  Cancel your HP Instant Ink service

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thanks!

Question / Concern Answered, Click "Accept as Solution"