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- Cannot cancel HP subscription

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07-30-2022 03:49 AM - edited 07-30-2022 03:49 AM
I cancelled the subscription since May, and I thought everything is done, until I got another bill at June and the subscription somehow came back or never got cancelled, so I cancelled AGAIN, and I got another bill for July, and I cancelled again last week now I’m getting bills for Aug, I’m so mad that I’m keep canceling and keep getting bills, I printed 1 page in June, 3 page in July and end up paid 20 dollars/mo
is there a way can I get my money back? And how to real canceled the plan, I’m so frustrated, should I complain to BBB?
08-08-2022 02:33 PM
@Czzzzzzzz
Welcome to the HP Support Community.
This situation will need some additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.
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