Cannot enroll

[TetianaB]

I am trying to enroll in HP Instant Ink.

It tells me to choose a plan, I try select it  but it does not take me to the next step.

It keeps stuck in there which I cannot move forward with enrolling in this plan.

Please help.

[Kuroi_Kenshi]

Hi @TetianaB,

Welcome to the HP Support Community! 

I understand how frustrating it must be to get stuck while trying to enroll in HP Instant Ink. Let’s try a couple of things to fix this.

Could you try using a different web browser and see if that allows you to move forward? click here

If the issue persists, you can also try enrolling through the HP Smart app, which often provides a smoother experience.

Let me know if this helps, or if you need further assistance!

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,