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‎10-08-2022 12:57 PM - last edited on ‎10-08-2022 01:40 PM by Moderator

HP Recommended
Operating System: macOS 10.15 Catalina

Hello, 

I have a HP deskjet 4130e and a few months ago I cancelled my Instant Ink subscription, not realising I could no longer use the cartridges I have.

I want to enrol again so that I can use the full cartridge in my printer, and get further cartridges.

The HP Smart application online will not let me do so.

There is no option to enrol or re-enrol.

I need to print something urgently, can you help please?

Jennifer.

Category:
1 REPLY 1

‎10-11-2022 04:44 AM

HP Recommended

Hi @Jen184,

 

Welcome to the HP Support Community. 

 

I understand that you are looking to re-enroll in instant ink. I'd like to help!


When did you cancel the account?
 

Please go through this document here for further assistance. 

 

Try disabling and enabling web services. Click here

 

Hope this helps! Keep me posted for further assistance.


Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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