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‎04-15-2022 02:51 PM

HP Recommended

I had not received any cartridges for many months.  The last received, the black cartridge was defective so a new one was received and was installed at that time.  Received latest tri-color but not black.  Cannot get thru by phone and virtual agent no help unless I want to buy ink.  Why am I paying each month for cartridges if I can’t get what I need unless I buy and pay again?

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