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‎10-11-2022 03:07 PM - last edited on ‎10-11-2022 03:58 PM by Moderator

HP Recommended
Product: HP ENVY 6032 All-In-One Printer

I need to get my printer claim code in order to apply for instant ink but the information page with the code won't print due to E0 error message. The error message is that the cartridges I have are not enrolled in instant ink. I need to get the claim code another way. Thank you!

Category:
2 REPLIES 2

‎10-14-2022 04:40 AM

HP Recommended

Hi @ShaunaT99,

 

Welcome to the HP Support Community.

 

I understand that you are facing issues with error E0. I'd like to help!

 

Please go through the document here and see how it goes.

 

If your printer is without a touchscreen, you may also check this video for further assistance. 

 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Elohi_NR
I am an HP Employee
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‎10-15-2022 07:09 AM

HP Recommended

Hi @ShaunaT99,

 

As we did not hear from you, I'll be closing this case for now. Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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