Cannot print the printer code to sign up for HP Instant Ink because it's out of ink

[nickiwood]

Hello. So I bought this HP Printer as a refurbished printer (which is fine by me) however, I am trying to set the printer up to get an HP Instant Ink account, but during the setup of the account for this specific printer, it is telling me to print a page to get the printer code to continue to enroll to HP Instant Ink..... so if I cannot print this page.... how do I get the printer code? Someone please help!!! Thank you so much!

[sandytechy20]

@nickiwood

Welcome to the HP support community.

I understand that you are trying to set up an instant ink account on the printer, I am glad to assist you.

You need ink cartridges to print the claim code.

Here are the steps to print claim code:-

To find your Printer Claim Code, print a Web Services Information page from the printer's built-in webpage.

1. Send a test print job from any device on your network to make sure the printer is connected and can print.

   NOTE: 

   You cannot use Web Services or get your Printer Claim Code if your printer is not connected to your wireless network. A USB connection does not work.

2. Type the printer IP address into a web browser on any device connected to your network to open the printer's built-in website.

   To find your printer IP address:

   • From the touchscreen control panel: Touch the Wireless icon .

   • From the HP Smart app: Click Printer Settings, and then click Printer Information.

   • From the printed network report: Press the Information button to print an information page.

3. From the printer website, find the Web Services menu, and then click Print Info Page or Print Information Sheet.

4. Find the Printer Code or Printer Claim Code on the page that prints.

   If the information page only has the printer's email address, remove and then re-enable Web Services. A new information page prints with the Claim Code.

5. Add your printer to an HP Smart account using the Printer Claim Code.

   If an Invalid Claim Code or other error message displays, remove and then re-enable Web Services before trying again.

Here is the HP document for your future reference:- Click here

Let me know how it goes.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.