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‎01-16-2023 11:32 AM

HP Recommended
Product: HP ENVY Photo 6234 All-in-One Printer

Error message cannot print. Visit www hpinstantink.com for Info...... went to hpinstant ink updated billing that's fine..... changed ink cartridges they are both full still won't print 

1 person had the same question
2 REPLIES 2

‎01-19-2023 05:18 AM

HP Recommended

Hi @Natalie1979,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

Try and restart your printer once and see if that makes any difference. 

 

You may refer to this document for further assistance. 

You may also refer to this document if the above article does not work. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Elohi_NR
I am an HP Employee
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‎01-21-2023 04:41 AM

HP Recommended

Hi @Natalie1979,

 

We haven’t heard from you, this post is in reference to the thread you created on your friendly neighborhood (HP Support Community).

 

I would like to know if the resolution we provided worked for you.

 

If you have any other queries, feel free to reach out to us.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

Elohi_NR
I am an HP Employee
Was this reply helpful? Yes No
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