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HP DeskJet 2722 All-in-One Printer

I'm trying to sign up for InsantInk but when I do, it walks me through pushing the info button and the cancel button at the same time to print a paper that gives me a code to sign up. The problem is the info light is flashing amber and when I push both buttons, nothing happens. When on HP Smart, and I try to print an info page from the web services settings, I get "Error (pgPrintInfo-409) and nothing prints. Help! I have insant ink in the printer but i'm not signed up.

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Hi @Zach57,

 

Welcome to the HP Support Community

 

I understand you are facing an issue with your HP DeskJet 2722 All-In-One Printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Update the printer firmware 

 

  • Click here to download and install the latest printer firmware from your product
  • Click here to know different methods of updating printer firmware.

If the issue persists, then please follow the steps mentioned in this document: HP Deskjet Printers - Blinking Lights
 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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