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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP ENVY 4520 All-in-One Printer
Microsoft Windows 11

Recently removed my black ink cartridge (non instant ink) and threw it in the bin as it ran out and was going to buy some more. howerever i decided its better to enrol in the Instant Ink service. However it states i will not recieve any ink shipments until issue is resolved. how can this be resolved if there is no cartridge to put in there. If i have to buy a replacement one from the shop then that defeats the whole purpose of instant ink..

 

Thanks

1 REPLY 1
HP Recommended

Hi @paulevans1987,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to help you.

 

I see that you are looking for help with your instant ink printer cartridges.

 

To validate your instant ink subscription and help you with the ink delivery, we need some information related to instant ink account. This information cannot be shared on a public post.

 

I have sent you a private message to get this information. Please reply to this in a private message.

 

To access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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