Cartridge Error

[STACEY_BLEE]

I have a cartridge error that won't go away. I have tried all the advice to reset and clean contacts etc, but I keep getting this message

[Kumar0307]

Hi @STACEY_BLEE

Welcome to the HP Support Community. I'd be happy to assist you.

• What is the error that you get?
• Are you using Instant Ink cartridges?
• Which ink cartridge is defective?

Perform the steps mentioned in this document to resolve an ink cartridge issue.

If the issue persists, as the issue is related to Instant ink cartridges, I need more information to help you out.

Since the instant ink account details are confidential, please send me the required information via private message.

I am sending you a private message with the information required.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

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Have a great day!