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Cartridge Error

ENVY PHOTO 6200 series
Microsoft Windows 10 (32-bit)

I have a cartridge error that won't go away. I have tried all the advice to reset and clean contacts etc, but I keep getting this message

HP Support Agent
HP Support Agent
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Cartridge Error


Welcome to the HP Support Community. I'd be happy to assist you.

  • What is the error that you get?
  • Are you using Instant Ink cartridges?
  • Which ink cartridge is defective?

Perform the steps mentioned in this document to resolve an ink cartridge issue.


If the issue persists, as the issue is related to Instant ink cartridges, I need more information to help you out.


Since the instant ink account details are confidential, please send me the required information via private message.


I am sending you a private message with the information required.

Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

I am an HP Employee

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