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‎05-24-2023 08:38 PM - last edited on ‎05-25-2023 10:03 AM by Moderator

HP Recommended

I replaced my ink cartridges with the ones HP sent through instant ink and it is saying my black cartridge is not an HP instant ink cartridge. My printer is flashing E/0 and it will not let me print.

3 REPLIES 3

‎05-25-2023 03:01 PM

HP Recommended

@ellick74

 

Welcome to the HP support community.

 

Provide the HP model number or the product number of your device for further assistance.

Here is the link to find the product number or model number:- Click here

Sandytechy20
I am an HP Employee

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‎05-31-2023 04:42 AM

HP Recommended

The printer is an ENVY Pro 6400 All-in-One Printer.

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‎06-14-2023 02:38 AM

HP Recommended

@ellick74 

 

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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