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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HP Recommended
HP Tango

IMG_5126.jpeg

2 REPLIES 2
HP Recommended

Hello,

Thank you for visiting the HP Support Community!

Admin and Mods are here to guide the customer to get the best experience from the Community.

To help volunteers that reply to posts in the Community, please provide more details about your issue. Here are some recommendations of information that can help volunteers to better understand and provide support to your question:

- Exact model of your printer / Desktop/ notebook (if you need help, click here for information on how to find your model number model).
- Operating system (including revisions made with service packs, 32-bit or 64-bit, etc.)
- Connection method - USB, physical LAN, or wireless?
- Error messages - on the printer display and/or computer, any patterns for flashing lights.
- Any system changes before the problem starts (Example: Operating System Update, Software installation);

 

Note: If you post a new message sharing more details, based in our recommendation above, your chances to get a better response that can help you issue will be higher. To post another message click HERE.


Thanks

I work on behalf of HP.
HP Recommended

Hi RodrigoB,

 

My printer is HP Tango - Connected by Wi-Fi there is no option to connect with ethenet cable.

I really don't know what to do..

My cartridge is new from the offical site of HP U.S.

If you know what should I need to do, please let me know.

 

Kfir

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