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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
HomeWorkMumma
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Cartridge cannot be used - instant ink first delivery worked and stopped working

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Envy photo 7134
Microsoft Windows 10 (64-bit)

Hi 

We used the free cartridges happily and first instant ink cartridges turned up. 

Looking in menu black and white needed changing so we changed the black. Now after we've printed 20 cartridges we are getting a  "cartridge cannot be used until.printer is.enrolled.on.hp.instant ink". Message

 

Really guys what's going on?! We have approx 8 /9months of é ink remaining so not expecting to have issues this early on. We Bought this printer to help with working from home.

 

Thank you and I eagerly wait your help. 

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PeteW24
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I also have the display "Cartridge cannot be used until printer is enrolled in HP Instant Ink"

 

Any suggestions?

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