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‎04-24-2023 05:23 AM - last edited on ‎04-26-2023 08:15 AM by Retired

HP Recommended
Product: HP OfficeJet Pro 6978 All-in-One Printer

How to rid message of "Cartridge cannot be used until printer enrolled in HP instant ink"

1 person had the same question
1 REPLY 1

‎04-26-2023 10:57 PM

HP Recommended

Hi @Bennyhannie,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To be able to answer you effectively, we need some information.

 

Are you enrolled in the Instant ink program before or currently active?

Are you using Hp genuine ink cartridges or Instant ink cartridges?

Nal_NR-Moderator
I am an HP Employee

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