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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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Microsoft Windows 10 (32-bit)

I keep getting the message that Cartridge cannot be used until printer is enrolled in instant ink.  However, I am enrolled in instant ink program!

1 REPLY 1
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Hi @Elsmdw,

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with cartridges. I'd like to help!

 

To assist you better, I need a few more details. 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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