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‎08-21-2022 12:31 PM - last edited on ‎08-21-2022 03:04 PM by Moderator

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I keep getting the message that Cartridge cannot be used until printer is enrolled in instant ink.  However, I am enrolled in instant ink program!

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1 REPLY 1

‎08-30-2022 09:29 AM

HP Recommended

Hi @Elsmdw,

 

Welcome to the HP Support Community. 

 

I understand that you are facing issues with cartridges. I'd like to help!

 

To assist you better, I need a few more details. 

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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